Shipping: We offer reliable shipping services for our hair care products. Our shipping rates and estimated delivery times are provided during the checkout process. We strive to ensure your order reaches you in excellent condition and as promptly as possible.

Returns: At Nandikesam, we take pride in the quality of our hair care products crafted from herbal and Ayurvedic ingredients. Due to the nature of our products and for hygiene reasons, we do not accept returns unless the product has a shipping defect or damage.

Exchanges: If you receive a product with a shipping defect or damage, we are here to assist you. You can exchange the product for the same item, subject to availability. Please contact our customer support team within 2 days of receiving the product to initiate the exchange process.

Refunds: We do not offer refunds for any products purchased from Nandikesam. In case of a shipping defect or damage, we will provide an exchange for the same product.

Procedure: If you believe your product has a shipping defect or damage, please follow these steps:

Contact our customer support team at [email protected] within 2 days of receiving the product.

1. Provide clear photographs of the product highlighting the defect or damage.
2. Our customer support team will guide you through the exchange process and provide you with instructions on returning the defective product.

Please note that products for exchange must be in their original packaging and unused. Exchanges will only be processed once the returned product is received and inspected.